Terms & Conditions

The legal blurb

Sale of Goods

We would ask that you please read the terms and conditions on this page. We reserve the right to change the terms and conditions on this page at any time in order to improve your experience.

The materials on this website are directed at consumers who access this website from the United Kingdom. While the supply of goods is limited to the UK we will be happy to advise on the cost of shipping to any part of the world.

The use of the pcsowhat.com website in general and in particular with regard the purchase of products through the site is governed by the laws of Scotland.

Deliveries / Your Order / Return / Refund Policy / Cancellation

Deliveries: All deliveries in the UK are made by Royal Mail first-class post. Goods will be shipped from our office, wherever possible, on the day that the order is received. The maximum time for shipping an order from our office will be five days from receipt of your order.

Your Order: Submission of completed ‘shopping cart’ order forms and their associated payment and delivery details will not be deemed as an acceptance of the order. Your order and credit or debit card details will be validated before your order can be accepted. Once that has been done, we will confirm that your order has been received by sending an e-mail to the e-mail address you provide in your registration form. We accept all orders for products and services subject to availability. If your order cannot be fulfilled you will be offered an alternative product or given a full refund.

Complaint: If you have a complaint with regard to any product or service that we provide, you are entitled to a full refund of the value of the goods or services ordered inclusive of your postage costs. The timeframe for complaints is 7 days after receipt of the goods or services by you.

Payment: We accept payment by most major credit or debit cards or by any other method as shown during the checkout process. Payment will be debited to your account before the dispatch of your purchase. All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.

Prices: The prices quoted are in U.K. pound sterling and are subject to change. All prices include VAT where appropriate. The nature of the essential oils that are the integral ingredients in our products will vary and our product prices may reflect this. For this reason, a price that you pay on a previous order may no longer be valid.

Stock: We do try to have all of our products in stock at all times. Some of them are popular and for reasons out with our control, there may be times when we are unable to make an immediate delivery. If we find this to be so, we will send you an e-mail advising the situation and we can hopefully find a solution.

Cancellation: The customer retains the right to cancel the order at any time prior to dispatch.

Return / Refund: If the customer has a complaint with regard to any product supplied, we will endeavor to respond, investigate and refund if appropriate the full cost of the goods supplied together with all associated postage costs. We will do so within 4 days of the complaint being received.

The timeframe for raising an account is within seven days of receipt of the goods supplied. Due care is placed with the customer to ensure that the requirements of the Distance Selling Regulation have been met.

Your Ideas

While we will be happy to take on board any comment or suggestion that you make with regard to any product that we manufacture, this will be on the basis that we will have no liability to you in any way, nor owe compensation for any use of the ideas or suggestions as we see fit.

Personal Use

The products and services available on our web site and any samples we may provide to you are for personal use only. We do not offer merchandise for resale.


Parsleyseed Publishing make no representations or warranties of any kind, expressed or implied, as to the operation of this site or the information, content or materials included on this site. To the full extent of permissible law Parsleyseed Publishing disclaims and will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, punitive and consequential damages.

We are located at:

Parsleyseed Publishing

Privacy & Cookie Policy

Information about your data

It is important for you to review this Privacy & Cookie Policy.

By accepting this Privacy & Cookie Policy you expressly consent to our use and disclosure of your personal information and direct us to do so in the manner described in this Privacy & Cookie Policy. This Privacy Policy is incorporated into and subject to the terms of the PayPal User Agreement.

Cookie Policy

Like most websites, this site uses cookies

By using this website (pcsowhat.com), you agree that cookies will be placed on your device. These cookies are from trusted third parties in order for our shopping cart system to function properly and also to help gather information on which areas of this site are most interesting and how they perform in search engines. These cookies do not contain any sensitive information that can uniquely identify you as a person.

A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser for analytics on how well this website is performing.

Each cookie could be stored by your browser on your computer’s hard drive. The information obtained from the cookie will be used to remember items you place in your shopping basket, to track your shopping session progress and may also be used to improve the website’s usability and for marketing purposes.

Cookies Set by PC So What

First Party Cookies (placed by pcsowhat)

Google Analytics
We use Google’s Analytics software to monitor user behaviour in order that we can identify on-site issues and keep delivering content that is of interest to our visitors.

Third Party Cookies (placed by others)

Most web browsers allow you to refuse to accept cookies

The AboutCookies.org website contains comprehensive information on how to do this on a wide variety of browsers. This website is not associated with PC SO What and therefore we are not responsible for their content.

Please be aware that restricting cookies will have a negative impact upon the usability of many websites, including this one. For example, you may have difficulties logging in to an account or buying products from our shopping site.

Information that we collect

PC SO WHAT do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

When you make a purchase we collect your name, billing address, shipping address, telephone number and e-mail address. All your credit transactions are handled by an accredited 3rd party (Stripe) and stored by them under the most secure conditions. In order to operate the Stripe service and to reduce the risk of fraud, Stripe, the data controller, must ask you to provide information about yourself and your credit or debit card and/or bank account. By consenting to, and agreeing the terms of, the Privacy Policy, you also expressly consent and agree to us processing your data in the manner set out in the Privacy Policy.

This Privacy Policy describes the information we collect and how we use that information. PC SO WHAT take the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. As a customer, you are important to us. Thus we won’t pass your information to any other person, company or organisation of any kind. Nor will we allow your details to added to any other mailing list. Your privacy as far as we are concerned is inviolable.

If you disagree with any of the terms of Privacy & Cookie Policy, you must not use this website and you must not register for nor use the Stripe service. Your continued use of this website will be accepted as implied consent to the agreement of the PC SO WHAT Privacy Policies.

Notification Of Changes

This policy may be revised over time as new features are added to the payment service or as we at PC SO WHAT incorporate suggestions from our customers. We may amend this Privacy Policy at any time by posting a revised version on our web site. The revised version will be effective at the time we post it. In addition, if we propose to change this Privacy Policy in a substantial manner, we will provide you with at least 30 days’ prior notice of such a change by posting notice on the “Policy Updates” page of our website(s). After this 30 days notice, you will be considered as having expressly consented to all amendments to the Privacy Policy. If you disagree with the terms of this Privacy Policy, you may close your account at any time.

Please check the website at https://pcsowhat.com at any time for the most current version of our Privacy Policy.

A Special Note About Children

Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.

Financial Details

We do not store financial details about you or any customer, nor do we retain credit or debit card details and numbers.

Information Security

PC SO WHAT are committed to handling your customer information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to personal information only for those employees who require it to fulfil their job responsibilities.

If you wish to remove your details from our email list

If you would prefer not to receive our emails then please send an e-mail to achieve@pcsowhat.com